Shipping Policy

Thank you for shopping with Do You Mind! We are committed to providing a smooth and timely delivery process. Below are our shipping options, processing times, fees, and policies.

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1. Order Processing

1.1 Processing Time
Orders are processed within 1-3 business days of purchase. Orders placed on weekends or holidays will be processed on the next business day.

1.2 Order Confirmation
Once your order is placed, you will receive an email confirmation. A second email with tracking information will be sent once your order ships.

1.3 Changes and Cancellations
If you need to modify or cancel your order, please contact us at doyoumind090@gmail.com within 24 hours of placing the order. Once the order is processed, changes may no longer be possible.

2. Shipping Options

We offer the following shipping methods:

• Standard Shipping: Estimated delivery in 5-7 business days.

• Expedited Shipping: Estimated delivery in 2-3 business days.

• International Shipping: Delivery times vary by destination, typically between 7-21 business days.

Note: Delivery times are estimates and may vary due to unforeseen factors, including delays by carriers.

3. Shipping Fees

Shipping fees are calculated based on the destination, shipping method, and order weight. The final shipping cost will be displayed at checkout.

• Domestic Orders: Shipping costs are calculated at checkout.

• International Orders: Customers are responsible for international shipping fees as well as any customs duties or import taxes imposed by their country.

4. International Shipping

4.1 Customs and Duties
International customers may be subject to customs duties and taxes. Do You Mind is not responsible for these additional charges, which are the responsibility of the customer.

4.2 Restricted Items
Certain items may not be eligible for international shipping due to customs regulations. If this applies to your order, we will notify you promptly.

5. Tracking Your Order

Once your order ships, you will receive an email with a tracking number. You can track your shipment through the carrier’s website. Please note that tracking may take 24-48 hours to update.

6. Lost or Delayed Shipments

If your order is delayed or lost, please contact us at [email]. We will work with the carrier to locate the package or provide a replacement, if eligible.

7. Undeliverable Packages

If a package is returned to us as undeliverable due to incorrect shipping information or failure to collect, we will contact you to arrange reshipment. Reshipping fees may apply.

8. Shipping Issues

If your package arrives damaged or items are missing, please contact us within 7 days of delivery at [email]. Include photos of any damaged items or packaging.